Organization of data warehousing in large service companies -A matrix approach based on data ownership and competence centers

Most work on data warehousing is dominated by architectural and data modeling issues. Although often key to the success of data warehousing projects, organizational issues are rarely covered. Based on project experiences in several large service companies, organizational requirements for data warehousing are derived. As a foundation for the development of organizational structures and organizational rules for data warehousing, the data ownership concept is specified. Based on that concept, a two-dimensional organizational structure is presented that allows to combine infrastructural competencies and content competencies. The proposed concept was implemented in a large Swiss bank.